Can you customize the fragrance/scent according to our specific requirements?

Yes, absolutely! Lanxi Qinfangyuan has a professional fragrance R&D team and strong scent-matching capabilities. We can customize exclusive fragrance profiles based on your target market, olfactory concepts (e.g., floral, woody, citrus, fruity, hotel-inspired), or replicate existing designer fragrances with high accuracy.

What customization options do you offer for private labels?

We provide a comprehensive, one-stop OEM/ODM private label service. Our customization options include: Exclusive Fragrance Formulas: Tailored oil concentration and scent profiles. Custom Vessels & Bottles: Glass, ceramic, metal, concrete, or marble jars in various shapes, finishes, and colors. Logo & Branding: Screen printing, hot stamping, laser engraving, and custom-designed paper labels. Custom Packaging: Color boxes, gift boxes, shipping tubes, and kraft paper packaging tailored to your brand identity.

Do you offer free samples before we place a bulk order?

Yes, we do! We believe that scent and quality evaluation are vital before importing. We provide free samples of our existing products (reed diffusers, scented candles, car fragrances) so you can test the fragrance quality, intensity, and vessel craftsmanship. You would only need to cover the basic shipping cost. For highly customized fragrances or specific private-mold packaging, a small R&D sample fee may apply, which is fully refundable upon your bulk order placement.

How long does it take to receive a custom sample?

Existing Samples: Shipped within 1-3 business days. Custom Scents & Private Label Prototyping: Typically takes 5-7 business days, depending on the complexity of the fragrance formulation and packaging materials required.

Are your fragrance products safe and compliant with international import standards?

Yes. Product safety and compliance are our top priorities. All our fragrance products are manufactured under strict quality control. We provide official MSDS (Material Safety Data Sheet) and export transportation safety identification reports for every shipment. Our essential oils can be formulated to strictly comply with EU REACH regulations and IFRA (International Fragrance Association) safety standards.

Fragrance products are sometimes classified as sensitive cargo or Dangerous Goods (DG). How do you handle shipping?

We have years of experience in exporting fragrance products globally. We work with professional, chemical-approved shipping agents and carriers. Whether shipping via sea freight (FCL/LCL), air cargo, or express courier, we ensure all necessary transport certificates are provided to guarantee smooth, compliant customs clearance and safe delivery to your warehouse.

What is your Minimum Order Quantity (MOQ) for custom private label orders?

To support growing fragrance brands, we offer highly flexible MOQ options: For In-Stock/Standard Products: Low MOQ starting from 100 units. For Custom Private Label Orders (OEM): MOQs typically start from 500 to 1,000 units per style, depending on the customization complexity of the vessel, fragrance, and packaging. Please contact our sales team to discuss a customized solution for your business scale.

What are your accepted payment terms and methods?

We accept Telegraphic Transfer (T/T), Western Union, and Letters of Credit (L/C) for large volume orders. Our standard B2B trade term is a 30% deposit to initiate raw material purchasing and production, with the remaining 70% balance payable before shipment or against the Bill of Lading (B/L) copy.